Coordinator Help Centre

Process for new coordinators

This process diagram is intended to give you an overview of what happens once you sign up to be a coordinator. Sometimes there may be delays between stages, depending on how many new groups are being set up at any given time. If you have a question at any stage, please email 

About privacy agreements

As a Coordinator, your neighbours trust you with their personal information. In the interests of protecting their privacy, all street coordinators must agree to a privacy agreement.

The privacy agreements are slightly different, depending on whether you opted to have a direct database login or to be paper-based. You should have received the appropriate agreement via email. If you haven’t received it, or you’d like to re-read it, follow the appropriate link below

Both privacy agreements align with our overall privacy policy. 

Database How-To

We are aware that not everyone is a digital native, and that using a new database can be daunting! To that end, Aly has prepared two short training videos to help you with the basics of using the database. 

If you have any questions, please don’t hesitate to get in touch. At the beginning there is a bit of a learning curve but with use, the database should make all of our jobs easier. That said, if you feel like using the database is a bit too intimidating, just let us know and we can make other arrangements.